FREQUENTLY ASKED QUESTIONS


How do I know if therapy is right for me?

Therapy is for any person who desires a supportive perspective to build insightful tools to approach and overcome life challenges. Our goal is for CWW clients to feel safe talking about things that have shaped who they are, how they function in the present, and how they want to approach challenges in the future. We offer a nonjudgmental and supportive space to work through obstacles with professionals who are able to provide effective therapeutic approaches, insight, and self-development support. Providers are here to support CWW clients as they build resolve and empowerment through their therapeutic experience. Our practice motto is, When you are ready, we are here, and we really mean that.

Why choose CWW?

  • We are experts - CWW was founded with the mission of providing high-quality, effective, specialized clinical services to women and adolescent girls. As specialists, we offer a unique capability and clinical skill-set to our clients. We are not an average counseling group but rather a collective of behavioral health specialists.

  • We are thoughtful in matching clients to an expert provider. Our goal is for you to reach your goals. As such, we take time to listen to our new client needs and identify a provider for the client that will best help support those clinical needs. This approach promotes treatment success for clients.

  • Clients who choose CWW do so because from the moment they walk through the door, their needs are met with an expertise and knowledge-base that may not be found with other general clinical practices, or prepackaged online therapy sites/apps.

  • CWW providers also offer specialized clinical skills that apply beyond sex and gender. Although not an inclusive list, CWW providers have clinical specialties in areas such as mood & anxiety, health-related challenges, complex trauma, school-based mental health, domestic abuse, suicidality, self-harming behaviors, foster & adoption transition, perinatal mood & anxiety, PMDD, relationships, and family/couples systems.

  • We are convenient - CWW has two locations in, Gahanna and Powell, both with easy access to major connectors and freeways. CWW also offers telehealth services to clients across Ohio who want to skip the drive to an appointment.

How do I understand the credentials of CWW providers?

  • CWW providers are either Licensed Psychologists, Licensed Independent Social Workers or Licensed Social Workers. All CWW providers hold advanced degrees which include either a Doctorate degree (Ph.D./Psy.D.) or a Master’s degree (MSW).

  • Clinical, Counseling, and School Psychologists hold Doctorate degrees and are trained in the diagnosis and treatment of mental disorders. Graduate education usually spans 5-8 years, including 1-2 years of clinical training and often 1-2 years post-doctoral training. In addition, psychologists are trained in psychological assessment. It is common for CWW doctorate level providers to specialize in areas of their focused academic research and clinical training.

  • CWW Licensed Independent Social Workers hold Master’s Degrees in Social Work or Social Service. In addition to 2 years of formal academic graduate work, they complete 1-2 years of post-graduate training and more if they hold a supervision designation. Here at CWW, our Licensed Independent Social Workers have achieved specialized post-graduate training with recognized expertise in their areas of clinical focus. Because of this specialized skill set, CWW is proud to offer supervised opportunities to Licensed Social Workers (LSW) working toward independent practice in women’s behavioral health. All providers, including those under supervision, are only invited to join our practice when their therapeutic skill set, expertise, and professional accomplishments meet the standards of CWW's specialized clinical services.

Do you provide therapy to men and/or teenage boys?

Although we specialize in working with women and adolescent girls, CWW also provides services to men and teen boys due to the specialized skill sets of our individual providers. In addition to the individual services we provide, family members may be encouraged to join sessions in an effort to support their partners, spouses, siblings, and family. Although there are some specific clinical presentations in which CWW does not specialize, we are all-inclusive, identity affirming, and welcome all people ready to engage in the therapeutic process.

What is empirically-validated/research-based therapy?

Empirically-validated or research-based therapy are approaches that have been shown in research studies to work (efficacious) and shown to work in the real world (effective) with real people. Simply put, therapy approaches are they ways in which a provider helps clients reach their goals. CWW providers employ a variety of empirically-validated therapies and based on client needs and goals and accommodate clients with the most appropriate therapeutic approach.

Do you offer virtual/telehealth sessions?

Yes. All CWW providers offer telehealth options to those in the state of Ohio. CWW is here to ensure continuity of care for current clients and help new clients easily access support.

If you are interested in a telehealth option for your services and plan to use insurance benefits, please check with your insurance provider to ensure they offer benefit reimbursement for virtual visits.

Not all insurance companies/plans offer subscriber benefits for virtual/telehealth sessions. If your insurance provider does not offer reimbursement for virtual/telehealth sessions, you are financially responsible for the full session cost. CWW’s Billing Coordinator is available to assist clients navigate this aspect of care.

Do I have to live in the Columbus area to receive services from CWW?

We offer our services to any person located in Ohio. Although some clients choose to travel from long distances to attend in-person appointments, CWW providers’ telehealth services make accessing CWW’s expertise easy.

How do I schedule an appointment?

New clients may call our office or complete the inquiry form, both found by clicking on Appointments above or on the link here. Every effort is made to respond to contacts with in one business day. Existing clients may schedule appointments in office or by calling our office directly at (614) 383-8381.

What does it mean if I am placed on a waitlist?

Periodically, the demand for CWW’s specialized services exceeds the availability of our providers. We offer a waitlist option for people seeking support when need surpasses our ability to schedule new clients with the practice. Depending on the current demand, waitlist times vary. When a new appointment opportunity with a well-matched provider becomes available, we will contact you to schedule a new appointment.

How much are sessions?

CWW recognizes that for many, the choice to engage in the therapeutic process is an investment of time and money. CWW providers are committed to providing the highest level of therapeutic services and we take our role in your journey seriously. Our fees range from $125 to $200 per session. Please contact our office for more information about CWW rates.

What should I expect in my first appointment?

For both adults and teens, the initial appointment is 55-minutes. Each provider may vary in their structure of initial appointments.

  • For both adults and teen, all initial paperwork must be completed prior to the first appointment. All CWW paperwork is completed digitally to ensure accuracy and ease of the task. All new clients will receive an invitation via email to complete their paperwork prior to attending their first appointment.

  • For adults, after initial paperwork is reviewed, the remainder of the time is spent gathering information about what prompted the appointment and developing an initial plan of how we can help.

  • For teens, after initial paperwork is reviewed, the session may include time with the teenage client and parent/parents together as well as one-on-one time with the teenage client. The end of the session will include a consultation with the client and parent/parents to discuss next steps.

How long are sessions and how frequently would I meet?

Therapeutic sessions typically range from 45 minutes to 55 minutes. Frequency of appointments varies from client to client. Recommendations for frequency of appointments will be made by your provider.

How long does therapy take?

Time in therapy varies from client to client. Sometimes, clients need only one or two sessions before they feel better equipped to manage their challenges while others may experience more chronic obstacles that require longer-term therapy. Treatment goals and reasons for seeking services are primary factors in determining treatment length.

Can I bring my infant/young child to my sessions with me?

Unless therapeutically warranted, it is ideal for clients to attend sessions without their infants/young children. This allows for better focus in session and freedom to explore issues with genuine language. However, CWW never wants a lack of childcare to be an obstacle to healing and support. Clients are welcome to bring infants to sessions if childcare is not available or if not bringing them poses emotional or logistical inconvenience to the parent. Children under the age of 10 are not permitted to be left unattended in the lobby. Clients may use any available open or private space for lactation, feeding, pumping, and/or tending to the needs of their infant.

Do you prescribe medication?

No. As psychologists and independent social workers, CWW providers do not prescribe medication. However, many clients who seek services may be experiencing significant symptoms that would be greatly reduced with medication. CWW providers, if warranted and after thoughtful discussion with you, may refer you to a psychiatrist (a medical doctor) or to your primary care physician for a medication consultation.

Do you accept insurance for services?

Yes. You have insurance for a reason. Using insurance benefits doesn’t actually cause the “problems” many private pay practices describe. CWW provides specialized care by expert providers, regardless of whether or not you are using insurance benefits. We don’t want to add more barriers to mental health support or make our expert clinical services inaccessible.

If you plan to use insurance for services, CWW will collect your insurance information prior to your first appointment to verify your insurance carrier will provide coverage for CWW services. CWW will provide you information regarding your (client) responsibility of services which may include a co-payment charge, co-insurance charge, or payment toward your deductible. If you plan to use your Out-of-Network benefits, CWW will be happy to provide a Statement for Insurance Reimbursement for which you may submit to your insurance company directly. Please check with your insurance company to better understand your Out-of-Network benefits.

CWW’s Client Accounts Department makes every effort to obtain accurate information from your insurance provider.

  • CWW has a limited number of in-network providers for Anthem Blue Cross/Blue Shield.

  • CWW is not an in-network provider for Medicaid plans.

  • Although insurance acceptance among providers may vary, CWW commonly accepts:

If your questions were not answered here, we welcome you to call us at (614) 383-8381 or email us at info@columbuswomenswellness.com to get your questions answered.




“When you are ready, we are here.”